Privacy Policy

Saraj Sahel Tools – Your Privacy, Our Priority

Last Updated: November 12, 2026

Welcome to Saraj Sahel Tools. We value your privacy and are committed to protecting the personal information you share with us when visiting our website, browsing products, or using our services.

This Privacy Policy explains how Saraj Sahel Tools collects, uses, stores, and protects personal information through our website, www.sarajsahel.com.

1. Information We Collect

When you visit our website or interact with our services, we may collect the following information:

Personal Information: Name, email address, phone number, and contact details.
Order Information: Products purchased, billing details, shipping address, and order history.
Account Information: Login credentials, account preferences, and customer profile details.
Technical Information: IP address, browser type, device information, and website usage data.
Communication Information: Messages, inquiries, feedback, and customer support requests.

We collect information when you voluntarily provide it or when it is automatically generated through your interaction with our website.

2. How We Use Your Information

We may use the information collected through our website to:

Process and manage customer orders.
Provide product information and customer support.
Communicate regarding purchases, inquiries, and services.
Improve website performance and user experience.
Maintain website security and prevent fraudulent activity.
Send promotional updates and special offers where permitted.
Fulfill applicable legal and regulatory obligations.

Our objective is to deliver a secure, convenient, and professional online shopping experience.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may help us:

Remember website preferences.
Maintain shopping cart information.
Understand visitor interactions.
Improve website navigation and performance.
Provide relevant content and product recommendations.

You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We respect the confidentiality of your personal information.

We do not sell your personal information for monetary compensation.

We may share necessary information with trusted service providers where required for:

Order processing and delivery.
Payment processing.
Website hosting and technical support.
Customer communication.
Security and fraud prevention.
Compliance with legal obligations.

Service providers are expected to handle personal information responsibly and in accordance with applicable privacy requirements.

5. Payment Information

When customers make purchases through our website, payment information may be processed through supported payment methods or third-party payment service providers.

We aim to protect payment-related information by using appropriate technical and organizational security measures.

Payment processing and the handling of financial information may also be governed by the privacy policies of the relevant payment service providers.

6. Data Security

At Saraj Sahel Tools, protecting customer information is an important priority.

We take reasonable measures designed to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or loss.

These measures may include secure website connections, access controls, software updates, and appropriate data management practices.

However, no online platform or electronic storage system can guarantee absolute security.

7. Customer Accounts

If account registration is available on our website, customers are responsible for maintaining the confidentiality of their login credentials.

We encourage users to choose strong passwords and avoid sharing their account information with unauthorized individuals.

Customers should contact us if they suspect unauthorized access to their accounts.

8. Third-Party Websites

Our website may contain links to external websites, services, or third-party platforms.

Saraj Sahel Tools is not responsible for the privacy practices, content, or security measures of websites operated by other organizations.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order management, customer support, recordkeeping, security, and applicable legal obligations.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely manage it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable laws, customers may have the right to:

Request access to their personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Raise questions or concerns regarding personal data.

To submit a privacy-related request, please contact us using the information provided below.

11. Children’s Privacy

Our website and products are intended for general consumers and professional customers.

We do not knowingly collect personal information from children where parental consent is legally required.

If we become aware that personal information has been collected from a child without the required authorization, we will take appropriate steps to address the situation.

12. Changes to This Privacy Policy

Saraj Sahel Tools reserves the right to update or modify this Privacy Policy to reflect changes in our services, website functionality, business operations, or applicable legal requirements.

Any updates will be published on this page along with the revised effective date.

We encourage customers to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Saraj Sahel Tools

Website: https://sarajsahel.com

Email: Info@sarajsahel.com

Phone: +93 77 721 8002

Address: Between Dahn bagh and Qowai Markaz, Kabul, Afghanistan

Saraj Sahel Tools – Quality Products, Reliable Service, and a Commitment to Your Privacy.